9 May 2012 There is currently little room for a cut in interest rates, with South Africa’s inflation at the upper end of its target range, says Reserve Bank Governor Gill Marcus. “The current monetary policy stance is accommodative because of the persistence of the negative output gap,” Marcus told the the Swiss Chamber Southern Africa in Zurich on Monday. “However, the expected inflation trajectory suggests that there is limited, if any, room for further monetary accommodation at this stage.” At 5.5% for the past 16 months, the Reserve Bank’s key repo rate is at its lowest in over 30 years. South Africa’s inflation target range is between 3% and 6%.Global concerns always a factor “It is important to bear in mind, however, that this view is conditional on no significant adverse changes in the other factors that the MPC [the Reserve Bank’s monetary policy committee] takes into consideration when determining the stance of monetary policy,” Marcus said. “These include the domestic growth outlook and the continuing global fragility.” In March 2012, South African consumer inflation eased to 6%. The central bank expects it to return to within the 3-6% range by the end of 2012 on a “sustainable basis”, after which inflation is expected to remain close to the upper end of the range “for some time”. Marcus noted that capital inflows had caused greater volatility in currencies in emerging markets such South Africa than before, noting that extreme volatility brought about by excessive capital flows created problems for macroeconomic management.Reserve Bank ‘does not target a level for the rand’ On the issue of the exchange rate, Marcus said the Reserve Bank did not target a level for the rand. “There is an incorrect perception that the Reserve Bank attempts to keep the exchange rate strong in order to help with inflation. There is no doubt that an appreciating currency would have a moderating impact on inflation,” Marcus said. “But in order to sustain this moderating impact, the exchange rate would have to have a continuously appreciating trend, which is clearly undesirable and not feasible.” The Reserve Bank’s next decision on interest rates is expected following its monetary policy committee meeting on 24 May. Source: BuaNews
he new Carmona Red Rimowa will find its way into many a carry-on. Photo: EVA Air Taipei-based EVA Air has long been a quiet leader in the most premium of premium business classes.An early adopter of the Zodiac (now Safran) Cirrus outward-facing herringbone seat in its long-haul business class, branded as Royal Laurel, EVA’s soft product has matched this investment — and not just in its famous Hello Kitty planes either.The airline has long featured well above-average Champagne for business class passengers, well above the quality that many other airlines provide for first class. Depending on the route, either Krug or Veuve Clicquot’s vintage prestige cuvée La Grande Dame are offered.Read our ratings for Eva Air.Its amenity kits, too, are first class-level, with a new deep burgundy kit that replicates the iconic Rimowa suitcase.“Those departing from Taiwan receive overnight kits in Rimowa’s popular new ‘Carmona Red,’” says the airline. “Contents include a color-coordinated eye mask, cozy socks, a hairbrush, a microfiber cloth for cleaning glasses and screens on personal devices, earplugs, a toothbrush and toothpaste and skincare essentials from Clarins.”On inbound flights, it’s Ferragamo, “inspired by ancient Taiwanese majolica tiles, the case is a harmonious blend of contemporary fashion and Taiwanese culture stocked with Salvatore Ferragamo lotion, hand cream and lip balm elegantly scented with the brand’s new Bianco di Carrara fragrance.”Hearty portions of skincare, a proper-sized toothbrush, grip-soled socks and a microfibre cloth for cleaning glasses or electronic devices are included in both kits.EVA is also raising the airline pajama game with a new set from celebrity designer Jason Wu, featuring the usual stretch cotton but also a funky yet practical side-buttoning neck.The pajama top collars are funky yet practical. All Photos: EVA AirThat kind of detail allows passengers who feel a draught around their necks to button up warmly, while those who tend to overheat can unbutton to the shoulder to allow for extra airflow.New food from Huang Ching-biao, a master chef specializing in the Tan aristocratic family style cuisine from China’s dynastic era, will be served departing Taipei to Los Angeles, New York and San Francisco in Royal Laurel (long haul) business class.It is, says EVA, “prepared with slow, painstaking, traditional cooking techniques and nothing but the best ingredients, the inflight dining experience begins with a pork shoulder slice wrapped with cucumber and Thai-style shrimp followed by golden chicken soup with seafood in a rich, golden broth.“The main course is braised abalone in oyster sauce served with stir-fried rice with caramel olive while dessert is an elegant concoction of Tan’s mashed taro and sweet potato in water chestnut sauce.”Celebrating Tan-style cuisine is a bang-on brand idea.Meanwhile, passengers heading from Taipei to Brisbane, Paris and Vienna in business will enjoy seasonal desserts from Andrea Bonaffini, the Italian patissier behind Taipei’s Yellow Lemon dessert bar.There’s a new welcome beverage when you settle into your seat, too, “a cold-pressed mango and mixed fruit juice made from a blend of Taiwan’s exceptionally flavorful Irwin mangoes, pleasingly tart and aromatic passion fruit, tangy oranges and garden-fresh carrots”.This sort of signature drink is growing in popularity as airlines seek to make a positive and distinctive first impression on passengers. There’s also a little extra treat with coffee and tea: Eclat de Valrhona, a 61 percent premium cocoa dark chocolate from chocolatier Valrhona near Lyon in France.EVA’s new fruit juice will be a refreshing start to the flight.The whole effect is to bring quite cost-effective changes that — to steal a phrase from the very zeitgeisty Marie Kondo — spark joy among passengers who might be stressed, tired or simply not expecting any magic from the airline experience.A stonking bottle of champers, an amenity kit you might actually like to keep, a really tasty bite to eat: this is the sort of surprise and delight that airlines need to be creating.
“Son, paint’s the last thing you do when you’re painting a house.”My father’s words of many years ago as his naive son attempted to dive into a Victorian house reclamation that needed much more than paint. In many ways it was a parable for life- and my first real lesson in social media- a decade before social media even existed.I remember my father telling me to put down my yellow paint as he walked me around my newly-purchased labor of love. He pointed out dry-rot window sills, faulty gutters, and awnings that needed to be scraped down to bare wood if I was to expect this paint job to last. Needless to say I was deflated- I just wanted to take my new brushes, my hand-selected paint and- well- paint! Right that moment. I didn’t want to do all that prep work, invest all that time doing the thankless, toil-laden steps that I now realized needed to be done in order to achieve my goal of a painting my house. This, my fellow social media enthusiasts, is the same challenge we all face in today’s social media landscape.Prep work- no one wants to do it- it’s time consuming and slows down progress, right? Wrong! It stops us from making mistakes and ending up with a social media house that’s in need of an expensive new paint job time and again! Remember, paint is not just eyewash- it protects and promotes our houses- and in this analogy our “brand-houses.” But, it has to be done right!I’ve worked with corporate clients big and small, and have been charged with running social media for DoD and now with SHRM. And, I’ve always started by asking: what are our strategic objectives, who’s our audience, how do we create a sustainable team, and where does our content come from? These are the wood replacing, scraping, caulking, and priming steps individuals and organizations must roll their sleeves up and do before applying any paint to our social media houses. Social media is no different than any other communications medium- there must be an objective, an audience, and a strategy in place before we post one update on Facebook or tweet one tweet.My dad doesn’t know Twitter from Instagram and uses neither- but when I talk to him today I remind him that he was my first social media mentor- telling me to set my paint down and lay the foundation for painting long before I start. Thanks dad!
NARA has issued federal agencies guidelines and warnings about the use of cloud computing for managing their record keeping. The Obama administration has encouraged agencies to consider adoption of cloud-computing. In response, NARA has presented their perspective of how agencies should approach cloud computing.While the FAQ recognizes many of the benefits that can be achieved by moving to a cloud-based computing model, such as:“Pay-as-you-go” can offer cost advantagesAbility to easily scale up or down computing resources, as neededBut NARA also points out a number of other considerations that should cause agencies to pause before adopting cloud-based services. The issues that NARA brings up include:Cloud vendors need to be able to demonstrate security and privacy of dataThe agency may lose control of data residing on remote infrastructurePotential problems integrating cloud-based data with data residing on other systemsCloud vendors need to be able to guarantee 24/7 access to the data and servicesVendors needs to be able to comply with Federal regulationsVendors need to be able to comply with federal records management requirements foudn in 36 CFR 1236.1ffVendors must retain links between records and metadataCloud software must be able to transfer archival records to NARA or delete records according to NARA retention schedulesLong-term trustworthiness and sustainability of data should be carefully consideredPortability standards should be considered to ensure that records could be easily transitioned elsewhere, if neededSo while the Federal CIO and the Obama Administration is advocating cloud computing, it seems clear that NARA has concerns that cloud computing may still be a bit premature for handing federal records of importance.
Massive Non-Desk Workforce is an Opportunity fo… Tags:#enterprise#mobile IT + Project Management: A Love Affair The big incumbent. QuickBooks Connect is an iOS client for QuickBooks online or the Windows version of QuickBooks 2011. You can use it to manage customer information, check balances, create estimate and invoices and more.Xero Cognitive Automation is the Immediate Future of… klint finley FinancialForce Mobile is a mobile-optimized version of FinancialForce.com, the Web-based financials solution for Salesforce.com. It provides access to bank accounts, transactions and invoices. It also integrates with Salesforce.com Chatter.QuickBooks Connect Xero is an accounting software-as-a-service with a mobile-optimized version. Representatives from the company tell us they expect a native app to be available in the App Store any day now.Xero has its sites set firmly on Intuit and MYOB and has a large following (particularly outside the U.S.). Earlier this year Xero reported that it has tripled its revenue. See here for our previous coverage.Honorable mention: Easy BooksEasy Books is an iPhone and iPad app for double-entry book keeping. It has a impressive set of features, and an interesting pricing model. The app itself is free, and you pay to activate the different features, depending on what you actually need. It didn’t make the list, however, because it’s an mobile-only solution, best suited for self-employed individuals and very small businesses.Which Is Best?Final NoteThis list didn’t include ERP apps like Netsuite. We’d like to do a list of ERP apps for the iPad next. If you have any recommendations, please send them to firstname.lastname@example.org. Continuing our series of business apps for the iPad, today we look at accounting and finance apps.Accounting is probably one of the last applications that you’d expect to do extensively from the iPad. We doubt that you’ll want to shift fiscal staff to working extensively from iPads, but giving them on the go access to critical business applications could be a good thing.FinancialForce Mobile 3 Areas of Your Business that Need Tech Now Related Posts
The Giving USA 2015 Annual Report on Philanthropy, released in July, announced that charitable giving, while growing steadily over the past five years, has reached its highest level since the Great Recession—an increase of 7.1% over 2013 totals. Donors of all kinds—individuals, foundations, and corporations—are back, baby! They have recovered from the economic setback of 2008 and are feeling more confident than ever to invest in charitable causes across the country.The future has never looked better for the nonprofit sector, right? After all, the study shows that more donors than ever are making gifts. You may be wondering how to start building your donor base to welcome these new donors to your mission. “If only more donors knew about us, just think how much more money we would be raising” may very well be crossing your mind right now. As tempting a thought as this may be, the truth is that the grass is not greener with a whole new set of donors. It’s greener exactly wherever you are watering it. Let’s drill this down a little bit further: 43%. That’s the median donor retention rate that the Fundraising Effectiveness Project (FEP) calculated from the 2012–13 fundraising results of its survey respondents. This means that, on average, many organizations are losing almost 60% of their donors each year. Why? Many reasons. Some, like changes in personal circumstances, are out of the control of any organization. On the other hand, according to the 2014 Burk Donor Survey, nearly 50% of respondents cited reasons like over solicitation, overhead costs, and the lack of demonstrated impact as influencing their decision to stop giving. These lie squarely in the hands of how organizations communicate with and to their donors. The solution to this attrition issue isn’t getting new donors. Quite the contrary. Getting new donors is:Expensive: Raising $1 costs anywhere from $.25 to $1.50.Inefficient: It has a very low ROI ($1).*A short-term solution: Only 23% of first-time donors ever give a second gift.That seems like an awful lot of work to nearly break even or incur a slight loss each year. On the other hand, it is worth looking at how to grow and retain the 64% of loyal donors who have been supporting you over multiple years. After all, fundraising costs to raise $1 from renewals are very low ($.20 to $.25), and these donors offer the highest ROI ($4).*First, identify your donors’ behaviors.What are the past giving levels of your donors’ gifts? By comparing gifts over the past few years within levels such as $1 to $499, $500 to $999, $1,000 to $2,499, and so forth, you’ll be able to see where you’ve had the greatest growth and losses. What is your own donor retention rate, both generally and for first-time donors? What is the average gift rate for each of the years you are comparing? Knowing these data points can ground how you solicit your donors in a way that will encourage growth. For example, you may want to focus on donors within a certain gift range to tailor higher asks. You might also segment a group of lapsed donors or higher-level donors and personalize outreach to them by phone, mail, and in-person communications.Second, understand who your donors are.Which donors have given for multiple years? Who previously supported you but has lapsed? Identify the top 50 to 100 of your longest donors, your largest donors over their lifetime, and newest donors (with a particular eye to those who made large first-time gifts) last year and this year. If you have the resources, it’s helpful to run capacity screening of these three groups to understand where there is greater gift potential. In starting or expanding your major gifts program, these are the donors who will comprise your major gift pipeline. They rarely bounce around from organization to organization. Your next major gift will likely come from one of these donors who has capacity and has supported you for a long time (and not giving at particularly high levels) and may also have been a volunteer. It’s important to get to know this group to understand what motivates their giving and interest in your organization.Third, consider how you communicate with your donors.These current and lapsed donors already know you and are more likely to give more generously if you ask and demonstrate your impact. If we think back to Penelope Burk’s survey results, two of the three top reasons donors stop giving are tied to an organization’s impact and effectiveness. More than ever, donors want to understand how their gift is making a difference in your work. They are giving through you to address a societal need that has meaning for them. Is their gift helping you make a difference? Bring them closer to your work by sharing a personal story of a beneficiary, a measurable accomplishment, or a plan to solve a seemingly intractable problem. As you qualify the major gift potential for those top 50 to100 donors you identified earlier, your ultimate goal is to build meaningful relationships so it naturally leads to sustained and increased support. Get to know their motivations, interests, and philanthropic goals. Use this information to lead your discussions about investments in your work. Remember, it’s not about you.Tied closely with programmatic impact is how effectively your organization operates through costs for program delivery and administration. You don’t necessarily want to skimp on administrative expenses to seem “lean and mean” when it compromises—and even hinders—your ability to scale, deepen, or improve the quality of your work. Without unrestricted operating support, which includes enough funding for your fundraising efforts and staff, you can’t deliver and grow the services of your organization. Build that message about capacity into your donor outreach. Do your donors come away with a strong understanding of what you do, your plans for the future, and why their continued support (unrestricted and restricted) is important?Finally, using the green grass analogy, after you’ve watered and fed your grass with your current donors, it’s still important to plant seeds for the next pipeline of donors. These aren’t the names you rent from mail houses. They can be, but as you saw from an earlier statistic, that’s not a cost-effective solution in the long run. The potential new donors I’m suggesting are people who self-identify in some way. Perhaps you find them through a sign-up on your website or a visitor book if prospective donors can visit your facilities. They can and should also be from the networks of your board and other volunteer leaders. Adding even 10 new names a month can yield up to 120 new donors—if you communicate with and engage them through a relationship model as described above.How can you make the grass you’re standing on greener? By grounding your fundraising approaches on a good understanding of your donors’ giving patterns and interests, creating strategic communications that invite donors into your work, and planting seeds for new supporters in the future. This will strengthen all of your fundraising—annual fund, major gifts, planned giving, and events—and create opportunities for donors to partner with you in bigger and better ways.*From the 2013 DMA’s Response Rate ReportMake this December your best year-end fundraising season ever with Network for Good’s smarter fundraising software, built just for nonprofits. Reach more donors, raise more money, and retain more supporters this year with easy-to-use tools and step-by-step coaching. We have everything you need for a bigger, better campaign, all under one roof. Find out more by speaking with one of our expert fundraising consultants.
The Secret to Getting People to Give: Giving isn’t a business transaction. It’s a human connection. To inspire donors to give, you need to make a meaningful connection by showing them why they matter and how they can make a difference. When you understand why your donors give, you’ll be able to make a more effective appeal.Don’t be afraid to reach out to your donors personally and find out why they give. Their stories matter, and sharing them create inspiration for others to follow their example. (If you don’t have an easy way to keep track of your relationships with your donors, check out Network for Good’s easy donor management system.)That being said, here are some of the top reasons why donors give:Someone I know asked me to give, and I wanted to help themFelt emotionally moved by someone’s storyWant to feel I’m not powerless in the face of need and can help (this is especially true during disasters)Want to feel I’m changing someone’s lifeFeel a sense of closeness to a community or groupWant to memorialize someone (who is struggling or died of a disease, for example)Was raised to give to charity—it’s tradition in my familyWant to be “hip,” and supporting this charity (i.e., wearing a yellow wristband) is in styleIt makes me feel connected to other people and builds my social networkWant to have a good image of myself/my companyWant to leave a legacy that perpetuates me, my ideas or my causeFeel fortunate and want to give something back to othersGive for religious reasons—my faith teaches me to help othersWant to be seen as a leader/role modelGet the right tool to help you raise more money for your cause. Learn more about Network for Good’s fundraising products.Remember: The act of giving is immediate:Give your donors the opportunity to act here and now. Your relationship with them will be long-term, but their willingness to give is now—let them act on it.There are many reasons why people give. When you’re crafting your next fundraising appeal, take this list out and ask yourself if you’ve tapped into these reasons. People act from the heart, not the head:Yes, your nonprofit has to show that it’s a good steward of donor money and you need to impart where all that generosity is going, but your appeal must contain more than numbers and pie charts. Giving is a personal act:Your appeals need to be donor-centric. Make sure to tell your donor why they should care, and why they matter to your organization. Learn more about crafting your call-to-action and writing personal emails.
There’s strong evidence that integrating communications and fundraising into a single team is a real success factor. For many organizations, that shift is far, far away or absolutely out of the question. Even so, you can take small steps to shake up your silos and build productive partnerships.Try any or all of these three approaches to bring your communications and fundraising teams closer together—and boost results. Donors first! Map out how and when your organization touches an individual in each of your target audiences or segments.It’s human nature to ignore a problem until it’s in your face. This technique will highlight what’s really going on.Partner up a fundraiser and a communicator to visually document touchpoints within a week or month for individuals representative of your priority audiences. Use your personas if you’ve already developed them. Map the campaign, message, format, channel, call to action, and timing details for each touchpoint.You’ll likely uncover some days when an individual receives multiple touches with conflicting messages—aka chaos!Nothing is a stronger motivator for coordinating messages and missiles.Bonus: Mapping supporter touchpoints showcases everyone who has played a role in spurring a donation or other desired action. Typically, credit is given only to the creator of the last interaction, overlooking many of the contributors who move supporters to act. Identify what’s working—from each “side”—and do more of that.Ask your communications team to identify the fundraising team’s three most effective approaches and to integrate those techniques into their own work—and vice versa.While you’re at it, ask each team to identify what the other is doing that isn’t working. Try this: Ask each team to give the other one a “free pass” to make a single change to their work, without protest or arguments, for a week. If your marketing director can make only one change to a fundraiser’s direct-mail letter, what will it be? And what single change will the development director make to the marketer’s Facebook post?This practice enables each team to focus on what is truly most important to them, gives each team some level of control, and encourages both to better understand each other without arguing over the merits of the requested change.P.S. I learned this method from my favorite transformative change experts, Switch authors Chip and Dan Heath. The Heaths advocate this underused technique as the most reliable pathway to positive change. Co-create messaging for a single campaign.Select a time-limited campaign that’s related to both teams’ goals. Possible focal points include a significant organizational anniversary, an exceptional opportunity to work with a celebrity, a new program launch, or a change in strategy.Next, task a few communications and development staff members to fully collaborate in creating the campaign messages. This is another useful way each team can learn what’s happening behind the scenes on the “other team” and understand their point of view.Ask collaborators to document the process, especially stumbling blocks, so collaboration will go smoother next time. Then, when the messages are complete, sit down with both teams to discuss the process and the product.Ask the folks who worked together on this campaign to share the high points and the pain of the process, as well as the unexpected benefits for the end product (the messages). Brainstorm recommendations for shifts in each team’s creative, review, and approval process. Then, keep your eyes open for the next co-creation opportunity.Tiny wins like these are the most realistic way I know to shift the status quo. I dare you to experiment with one of these techniques. Let me know how it goes!From Network for Good: Nancy is spot on with her recommendations for communication and fundraising teams. If you can’t implement Nancy’s ideas for tracking donor touchpoints, it’s time to invest in a smarter way to manage your donors. A donor management system can help you keep better track of all your donor information, communication, and more. Talk to a Network for Good rep today and we can help you get started.
Posted on April 11, 2013March 13, 2017Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to email this to a friend (Opens in new window)Click to print (Opens in new window)Along with the respectful maternity care guest blog series, the MHTF has launched a new resource page on respectful care. The page provides an overview of the major concerns for efforts to humanize care during pregnancy and childbirth, as well as links to organizations working on issues related to ensuring that women are treated with dignity during pregnancy and labor; recent articles on issues related to respectful care; and posts from the MHTF blog.We hope you will have a look at the resources that are currently posted, and return often, since the page will be updated as new resources become available. Finally, we invite you to submit your suggestions for additional resources that may be included.Share this: ShareEmailPrint To learn more, read: